Production Time:

This item is made to order. The estimated production time is 5–10 business days (weekends not included) before shipping.

Shipping:

Shipping time begins after production is completed. Delivery times vary depending on the destination and the shipping method selected at checkout.

Duties, Taxes & Import Fees:   USA, Canada and Australia include all duties and taxes in the shipping cost (DDP). EU and other countries may require customers to pay VAT or import fees upon delivery.

You can find more information in the shipping policies.

Returns & Refunds:

Because this item is made to order, cancellations, returns, and refunds are limited.

You may request a cancellation within 24 hours of placing your order.

Returns are accepted within 14 days of delivery as long as the item is unused and in its original condition.

Exceptions apply to 3D models created from scratch, custom‑modified items, and hand‑painted items made to customer specifications, which cannot be returned.

If your product arrives damaged or defective, please contact us within 48 hours and include photos of the issue.

For complete details, please refer to our Returns & Refunds Policy.